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Glossary of Services

complimentary proposal and costingComplimentary Proposal and Costing—Jacobs Incentive Travel wants to earn your trust and business. We understand that you need to see and review our ideas and services, and the costs associated with them. When you and your company request a proposal from us, be assured that great time, effort and talent will come with it. Let us know the anticipated details of your program, and the services you require, and we will present you with a complete proposal for your meeting, conference, convention, or incentive travel or group travel program with the related itemized costs. This is also an effective way to compare our ideas and costs with those of your current provider or our competition—we’re up for the challenge!

Site Research and Selection—We will discuss your desires and goals and then research and recommend the most suitable destination(s), locations, hotels and resorts, and event sites. We select only those industry partners (hotels and resorts, destination management companies, and event locations) that mirror the goals and messages represented for your event. We will always include a site visit of each prospective destination and property to insure your program’s success.

hotel and vendor contract negotiationHotel and Vendor Contract Negotiation—Possessing over 20 years of experience in contract negotiations with hotels/resorts and destination representatives, we will negotiate your contractual agreements focusing on favorable client terms, and budget-saving inclusions. This is an excellent way to test and fund our services; there is no cost to your organization to have us negotiate your hotel/vendor contracts. These partners within our industry pay a built in commission to their industry partner, Jacobs Incentive Travel, which does not affect your costs. In fact, because we are aware of areas in which the vendors can offer complimentary features, discounts, and value added benefits, we can significantly lower your bottom line costs.

transportation (ground/air/sea)Transportation (Ground/Air/Sea)—Jacobs Incentive Travel, Inc. is an accredited member of the Airline Reporting Commission (ARC) and is licensed and knowledgeable in securing International and Domestic air and sea travel, utilizing Global Distribution Systems, group air contracts, Internet specials, and air wholesalers and consolidators. We will prepare the documentation of the arrival and departure schedules of your attendees/guests, and then organize and communicate this information with local destination suppliers of ground transportation, insuring a smooth and efficient transfer process.

Entertainment, Guest/Motivational Speakers, Training Coaches and Teambuilding—Using trusted sources, we will bring to your event the most effective and exciting entertainers, guest and motivational speakers, training coaches and teambuilding activities based on the demographic profile of your attendees and the messages you want to convey.

Registration (Pre-event and On-site)—From the first announcement piece through the arrival at the final destination, your attendees will experience an unparalleled level of professionalism, care and service. From producing the registration documentation, to distribution, and follow up; we will process, keep current with, and provide timely documentation of the entire registration process. We will follow through with on-site registration to maintain a high level of service and accurate accounts of attendee/guest participation.

Food and Beverage Planning—Whether your group prefers a traditional meat and potatoes meal or has a more adventurous palate, we will design the most delectable menus and beverage pairings that are sure to satisfy all of your attendees/guests. We specialize in making every food & beverage event comfortable and efficient with added special features such as exclusively designed menus, table and chair décor and infused music; with an emphasis on excellent service.

Meeting Space, Audio Visual and Event Décor—We will work with you to ensure all anticipated group meeting space requirements are acquired upfront before committing to your event location. We will also assist you in securing the most effective audio-visual equipment and event décor for your incentive trip, meeting, conference, convention, or corporate and company events.

VIP Service—For those extra important attendees/guests at your meeting, conference or convention, or on your incentive travel reward trip, Jacobs Incentive Travel will take care to know and anticipate their wants and needs. Any special arrangements can and will be provided as directed by the clients we serve.

Custom Travel and Meeting Documents—Custom designed and prepared travel & meeting documents professionally represent your company. Each documents package displays your company logo and event messages throughout the materials. Custom luggage identification tags, company logo meeting and event signage, and attendee credentials all embody your corporate image and event messages.

On-site Personnel—Whether we have provided you with complete planning services, or your company is looking for professionals to staff their event, we can be of service. Extensive experience in being on-site for events, allows us to control the arrangements we have confirmed for you, or support the preparations your company has made internally. Our positive and proficient approach will bring assurance and confidence to your entire organization.

Budget Saving Standing Invitation Certificate—Our management team has extensive experience in the Corporate realm, having worked in Management positions for Fortune 100 companies. We understand the importance of remaining within your budgetary stipulations and assure you that we will maximize the quality of your program through our rapport and negotiations with our industry partners. Please see our “Certificates for Budget Saving Offers.”

Survey Production, Distribution, and Analysis—It is always important to receive feedback from your attendees/guests. We can provide your organization with the production, distribution, and/or the analysis of an attendee survey, focusing in on what is important for you to know.

Billing Reconciliation—We are aware of the importance of accurate and timely billing reconciliation. Reviewing hundreds of program billings has taught us to identify discrepancies, and insure contractual agreements are carried over into our clients billing. Being cautious with our client’s spending has become one of the most recognizable and desirable traits of working Jacobs Incentive Travel.

program managementProgram Management—Whether you are seeking complete planning services, support services, or a custom designed menu of services; we are committed to be with you every step of the way to ensure the success of your meeting, conference, convention, incentive or group travel program and make you SHINE! From the smile in our voice to the smile on our face, we promise to represent and assist you and your company in a manner which results in an efficient, effective and successful process and outcome.